Appendix
CSI’s annual Banking Priorities Survey poses questions to bankers that are designed to reveal the top financial industry issues and trends this year. Below, you’ll find charts containing the complete results of the survey.
1. Which one issue will most affect the financial industry in 2023?
2. How would you rate your institution’s performance in the following areas?
(1 - 5, with 5 being the highest)
Rankings shown are averages in each category
3. What are your institution’s top 3 strategies to increase market share in 2023?
Percentage selected in Top 3
4. What are the top 3 technologies your institution will prioritize in 2023?
Percentage selected in Top 3
5. What is your institution’s open API ecosystem strategy? Please select all that apply.
6. What is your institution’s most significant opportunity in Banking as a Service (BaaS)?
7. Please rank the following payment technologies by priority and interest:
(lower being a top priority)
Rankings shown are averages in each category
8. Does your institution plan to invest in the public cloud for any of the following technologies in 2023? Please select all that apply.
9. Regarding cybersecurity, what is your greatest forward-looking concern?
10. For each statement, mark whether you agree, disagree or neither agree nor disagree.
(1 - 5, where 1 is strongly disagree and 5 is strongly agree)
Average agreements shown below in each category
11. How are you bringing your institution in line with recommendations from the FFIEC AIO Handbook? Please select all that apply.
12. How concerned are you about the following regulatory issues?
(1 - 5, with 1 being least concerned and 5 being the most concerned)
13. Which financial crime poses the greatest compliance risk to your institution?
